Warranty

MISO jewellery is warranted against defects in materials and workmanship for one year from the date of purchase.

Prerequisite is that you as a consumer have purchased the item in our online store misobysonia.com. The warranty does not cover improper use, third-party repair, negligent handling, wear and tear, damage due to normal use (e.g. scratches), misuse or damage (e.g. due to an accident).

Our warranty covers:

1. The case that your jewellery has a defect upon receipt and you report it to us within 14 days.
2. The case that your jewellery breaks within the warranty period due to a manufacturing defect.
   
3. Each product warranty can be claimed only once during the warranty period.

If you wish to use our warranty service, please contact us at support@misobysonia.com with your order number and a picture of the defective item OR Call us on ‭9173439344‬ (Working time MON-SAT, 11-6 PM)